What Legal Access Means For You
Our Legal position starts with eligibility: access depends on local law, and you should use the service only where local law permits. We may ask for account details and phone verification so the person requesting access can be matched to the account record. Payment activity is
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recorded against the selected route, including DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. A failed wallet status, mismatched account detail or incomplete verification can pause a request while we check the record. We do not describe access as available everywhere, and we may
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restrict an account when applicable law, payment rules or account-security checks require it. Read the policy before opening an account and contact us if any clause needs clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.